Melbourne Star is permanently grounded. Further info

Melbourne Star is permanently grounded. Please send an email here.

We continue to place an emphasis on the safety of our team members and guests. At times there may be an additional wait time. Please know this is essential to ensure we continue to focus on social distancing. With respect of this we suggest you allow up to 1.5 hours for your visit.

In line with state government announcement from 11.59pm Thursday, 10 June all our staff and guests who come onsite must wear a fitted face mask, unless an exemption applies.

Melbourne Star does not take pre-booked departure times. However, you can purchase tickets online in advance to avoid ticket queues. Melbourne Star Experience packages including food and beverage arrangements must be booked a minimum of seven days in advance. Advance bookings are required for groups such as schools and other educational institutions, school holiday program providers, and community groups. It is strongly recommended that groups of ten or more guests book in advance. Groups discounts are available for groups of 10+.

At its peak height of 120 metres – the equivalent of a 40 storey building – the Melbourne Star provides uninterrupted 360-degree panoramic views of Melbourne, Port Phillip Bay and the surrounding area, stretching up to 40 kms. Our in-cabin audio commentary will reveal interesting stories about Melbourne past and present.

Families always save more at the Melbourne Star. When travelling in family groups, your ticket prices are discounted by up to 30%. To qualify for family pricing, there must be at least one adult and one child flying together. See our Prices page for the full range of packages and prices.

Melbourne Star accepts the following concession cards: VIC Carer Card, Companion Card, Australian Seniors Card, Health Care Card, NSW Veterans’ Affairs Pensioner Card, QLD Veterans’ Affairs Pensioner Card, QLD Veterans’ Affairs Pensioner Card, ACT Veterans’ Affairs Pensioner Card, ACT Centrelink Pensioner Card, QLD Centrelink Pensioner Card, SA Companion Card, Alzheimer’s Australia Issued Companion Card, Back of NT Companion Card, Back of NSW Companion Card, NT Pensioner/Carer Card, New Zealand Seniors Card, New Zealand Veteran Seniors Card, ACT Seniors Card, International Student Identification, Student Identification. If your concession card is not listed please contact us here.

Each Melbourne Star rotation takes approximately 30 minutes. This may be reduced slightly during peak periods. At times there may be an additional waiting time. Please know this is essential to ensure we continue to focus on social distancing. With respect of this we suggest you allow up to 1.5 hours for your visit.

Melbourne Star provides a complimentary in-cabin audio tour in English.

Due to operational requirements, the following items are not permitted to be taken into cabins:

  • BYO food and drinks (bottled water is allowed)
  • Animals with the exception of guide, hearing or assistance dogs
  • Rollerblades, bikes, scooters and skateboards
  • Restrictions apply on large bags and backpacks.
  • Prams and strollers are at the discretion of management
  • Mobile scooters – for those with mobility restrictions please refer to our Accessibility page for further details

Please refer to our Term and Conditions for the full details.

Due to operational requirements, guests are unable to select a cabin and will be directed by Management to the cabin they are to board for their experience. For more information, please visit our Term and Conditions.

Our Star Departure Lounge serves light snacks, tea and coffee, sparkling, red or white wine, beer or cider that you can enjoy before or during your flight. You can purchase your Sparkling Flight here.

Melbourne Star welcomes guests of all ages! Children under the age of 12 years must be accompanied by a parent or adult guardian at all times.  Subscribe to our Melbourne Star newsletter to stay updated.

Melbourne Star is the perfect venue for a memorable corporate or private event. For more information, please visit Groups & Functions.

Melbourne’s waterfront precinct Docklands is home to a wealth of great restaurants, bars, shopping destinations and entertainment attractions for all the family. Check out our Discover Docklands page for some tips on how to fill a jam-packed day of fun at Docklands, as part of your visit to the Melbourne Star.

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